Dear Sandhya,
We arrived home last evening and I could not let another minute go by without expressing how "over the moon" pleased we are with the special memories you and your team helped create for us. There are simply not enough superlatives to express the first class treatment we received from
every person on your team. It started with your prompt responses. You listened to our needs and made booking so easy and comfortable. The hotels were terrific. The food, decor and service did not disappoint. Especially The Lalit in Khajuraho and the two ITC hotels at the end. ( Not sure if you knew, but they upgraded our rooms in Jaipur).
The pace of the trip was fast, but having the break in Khajuraho to chill was just what we needed to go back at the adventure to the end. We really saw so much in such a short period of time!
The pace of the trip was fast, but having the break in Khajuraho to chill was just what we needed to go back at the adventure to the end. We really saw so much in such a short period of time!
And the staff.....wow, wow, wow!! As a business owner, you're only as good as your worst employee. Well we for sure did not see any of your staff that were anything short of perfection. They were all very well groomed, personable, interesting, for the most part easy to understand, well informed and cared that we were enjoying our adventure. Two of the drivers without guides acted as if they were both! One even went off the schedule to show some abandoned temples where we meet a family of small girls we gave crayons to. That was a special moment on our journey. I might also add that as crazy as driving the streets of India can be, we always felt in good hands with the experienced, calm and collected drivers!
The precision of guidance and care far surpassed any guided tour we've ever taken. From the guide who knew the exact train car we would be exiting, to the guide who talked another entrance of the airport departure to taking us thru avoiding the long entrance lines. We cannot say enough good things about our experience with Trans India Holidays. We will tell our friends and are actually looking at planning a return with one of your Southern India adventures next year.
Please feel free to use this letter as a letter of recommendation should you wish. We could not be more pleased and cannot begin to thank you enough!
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